Employee Spotlight: Caitlyn


When it comes to hard work and a willingness to go the extra mile, Caitlyn is at the top of the list.

Caitlyn began her career at GreenPath in 2006, as a First Contact Center representative.  In 2010, she transitioned into a role as Attorney Relations Coordinator, then into the Account Maintenance Department (AMD) Generalist role.  From there, she worked in Creditor relations and is now on the Centralized Team. 

Words from Caitlyn's manager:  "When asked if I had someone in mind for a “Be the Change” employee, I immediately thought of Caitlyn.

I am incredibly impressed with Caitlyn’s determination, drive, and commitment to change and self-development – not only for herself, but for the betterment of GreenPath as well. In 2015, Caitlyn was a top performer in AMD with the role of Creditor Relation Coordinator. She had been in the positon for a while and was doing very well where she was- she was very comfortable.

After shadowing one of our GreenPath counselors, Caitlyn decided she wanted to take on that new role. After she committed to the decision, she made big and impressive changes in her positon and life to get herself there, and to be as prepared as possible. She enrolled in college courses to finish obtaining her Bachelor’s Degree, as it’s a requirement to be a counselor.

She also applied, and was accepted, to join the Centralized Specialists’ team, so she could better understand the setup of a Debt Management Program and the client side of things (and this is adding to her awesome creditor knowledge). Talk about setting stretch goals for herself!

Caitlyn is a true example of positivity and growth, while displaying her abilities to be a change-champion.  I am so proud of her for breaking out of her comfort zone with such grace and poise! GreenPath is very lucky to have her."

From our honoree, Caitlyn:

"I’m in the process of getting my Bachelors in General Business at Eastern Michigan University, because the degree will allow me to explore some other possibilities within the company that I would not be able to pursue without my degree. I’m definitely looking forward to graduating and my future here at GreenPath!"

Congratulations Caitlyn!  We are so proud of you and sincerely appreciate all that you do!   You truly exemplify our "Be The Change!" initiative here at GreenPath.


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