Supporting Those with Student Loans

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Tuesday, September 12 @ 11:00 – 11:30 AM Eastern Time
Supporting Those with Student Loans
Could your budget handle a new, sizable payment with less than a month’s notice until it’s due? Millions of Americans are about to be in this position – student loan statements start going out in September, with federal student loan payments due in October for the first time in 3 ½ years.
43 million Americans – roughly 16% of adults – carry student loan debt, so payments resuming are likely to impact the people you serve, employ, work with, know in your community, and perhaps even yourself. With budgets already stretched thin and delinquencies on the rise, people may be looking for relief on other debts as they figure out a path forward – or may start to fall behind.
Join us for a special webinar to learn how to best support people as these payments come due and learn where to point people for clear, trusted guidance. We’ll walk through resources you can share that have the answers for people (so you don’t necessarily have to).
What You Will Learn
- Two simple steps to resume payments confidently
- How GreenPath can best support people with student loans
- Tips for empathizing with those reaching out for help
Who Should Attend
- Financial Counselors
- Anyone who handles skip-a-pay or hardship program requests
- Collections representatives

Register for Webinar
Presenters

Amber Miller: GreenPath Partner Experience Manager

Trent Graham: GreenPath Program Quality Assurance Specialist