May 28 @ 2:00 pm – 2:30 pm EST
At GreenPath, Human-Centered Design isn’t just a guiding principle—it’s our passion. Join us for an enlightening thought leadership session where we tell a story of how we transformed this passion into action.
Our financial institution partners voiced a crucial need: more support for their internal financial coaches beyond certification. This sparked a journey of discovery at GreenPath, leading us to explore innovative ways to meet this need.
In this webinar, we’ll take you through our process of identifying the need, developing a tailored solution, and uncovering valuable insights along the way. Plus, we’ll equip you with practical tips to implement a similar approach, empowering you to uncover and meet the needs of your staff and those you serve.

Can’t make the webinar time?
No worries! Register anyway, and we’ll send you the recorded webinar.
What You Will Learn
- How to use Human-Centered Design to uncover true needs
- Strategies for testing potential solutions
- Insights GreenPath learned about the need for financial coach support
Who Should Attend
- Human Resources and Talent Development team members
- Leaders over your financial coaches
- Anyone involved in strategic decision making
Presenters

Nicole Mellor
GreenPath Director of Partner Experience

Amber Miller
GreenPath Partner Experience Manager