Question 1

Is financial counseling free?

Accepted Answer

Yes. Generally financial counseling, including credit counseling and debt counseling are free. Some of our specialized services for reverse mortgage and home-buyer assistance have a fee.

Question 2

Do I need to make an appointment?

Accepted Answer

No appointment is needed to talk to a counselor by phone. Use the “Request a Call” form, or call us 844-477-6520 to talk to the Client Services team.

Question 3

How long does a counseling session take?

Accepted Answer

The first general counseling session takes about an hour, although it will depend on your unique situation and what you need to accomplish your goals.

Question 4

What if I don't have time for a counseling session right now?

Accepted Answer

No problem! We can complete as much as you have time for, and finish up at a more convenient time. You can also schedule an appointment to be called when you will be available.

Question 5

What do I need for my initial session?

Accepted Answer

One of the first things a counselor will do with you is put together your budget. Having an idea of your income and expenses is helpful, but not required.

Question 6

Will you keep my information confidential?

Accepted Answer

All client information is secure and confidential. GreenPath will not share your information with anyone without your permission. We also do not report to credit bureaus. Take a look at our Privacy Statement for more details.

Financial Counseling

Housing Services

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Financial Counseling

Housing Services

Resources

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